Privacy Policy

We may collect personal information that you voluntarily provide to us when you: • Submit a service request or contact form • Call our phone number • Schedule a service appointment • Sign up for our maintenance plan • Communicate with us via email The types of personal information we may collect include: name, phone number, email address, home address, service history, and payment information. We may also collect certain information automatically when you visit our website, including IP address, browser type, pages visited, and referring website.

We use the information we collect to: • Provide, operate, and maintain our HVAC services • Schedule and confirm service appointments • Process payments for services rendered • Send you service reminders and maintenance notifications • Respond to your inquiries and provide customer support • Send promotional communications (with your consent) • Comply with legal obligations • Improve our website and services We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

We may share your information with: • Service technicians who need it to complete your service appointment • Payment processors to complete transactions • Third-party service providers who assist us in operating our business (subject to confidentiality agreements) • Law enforcement or government authorities when required by law • Parties involved in a business transfer, merger, or acquisition We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: • Secure socket layer (SSL) encryption for data transmission • Access controls limiting who can access personal information • Regular security assessments • Employee training on data protection While we take all reasonable precautions, no method of transmission over the internet is 100% secure.

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us: • Remember your preferences • Analyze website traffic and usage • Improve our website's functionality You can control cookie settings through your browser. Note that disabling cookies may affect some website functionality.

Depending on your location, you may have the right to: • Access the personal information we hold about you • Correct inaccurate personal information • Request deletion of your personal information • Object to or restrict processing of your personal information • Withdraw consent where processing is based on consent To exercise these rights, please contact us using the information provided below.

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

If you have questions about this Privacy Policy or our privacy practices, please contact us: Palm Beach HVAC Repair Company Phone: (561) 888-4822 Email: service@palmbeachhvacrepair.com Service Area: West Palm Beach, FL and Palm Beach County